HIPAA Compliant
24/7 IT Support in Austin
24/7 IT Support Solutions in Austin
Ensure 99.9% uptime and round-the-clock peace of mind. We provide dedicated remote IT support, server management, and urgent application troubleshooting for businesses in Austin.
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Apps launched
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Projects delivered
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Years in business
Working with Austin
Live Working Alignment
Checking hours…
Austin Time
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America/Chicago (IST −10:30)
OAW HQ (IST)
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Asia/Kolkata (New Delhi)
Austin runs on IST −10:30, so the working days only brush against each other — our team is online 23:30–08:30 your time. We handle that with a fixed call window each day and asynchronous updates around it, which is how most of our international clients prefer to work anyway.
Currency
We quote in INR or USD, whichever suits your accounts.
Languages
We work in English and Hindi. All documentation, estimates and handover material is in English.
How we work
Remotely, with video calls, a shared board and a demo every week. Nothing needs anyone on site in Austin.
IT Support Solutions Capabilities
What We Deliver in Austin
Engineered to industry standards with full code ownership and dedicated post-launch support.
24/7 Remote Helpdesk & Tech Support
Professional IT Support Solutions execution tailored to the Austin market.
Cloud Server & Linux/Windows Maintenance
Professional IT Support Solutions execution tailored to the Austin market.
Automated Daily Database Backups
Professional IT Support Solutions execution tailored to the Austin market.
Security Patches & Malware Prevention
Professional IT Support Solutions execution tailored to the Austin market.
Performance Tuning & Uptime Monitoring
Professional IT Support Solutions execution tailored to the Austin market.
30-Day Launch Warranty
Every milestone includes comprehensive testing, defect remediation, and handover documentation.
Who we are
Why Austin businesses work with us
The Austin economy leans on technology, education and media, and those sectors need very different things from a website. We scope each build around how your customers actually buy — not around a template that happens to be in fashion.
Rapid incident response and scheduled maintenance matching Austin working hours.
- Fixed scope, fixed price — approved before we start
- A named lead you can call, not a ticket queue
- You own the code, the accounts and the data
1
Idea & analysis
We pressure-test the idea against your market and your numbers, then agree the scope in writing before a line of code is written.
2
Design & build
Design first, build second, in weekly increments you can see and comment on. No black boxes, no month-long silences.
3
Test & launch
Cross-device QA, performance and security passes, then a launch we stay on hand for — plus 30 days of post-launch support.
What we do
What we build for Austin businesses
The same six services, scoped to what works in your market.
Web Development
Web Development Company in Austin.
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Mobile App Development Company in Austin.
Explore App DevUI/UX & Graphic Design
Graphic Design & UI/UX Agency in Austin.
Explore UI/UX DesignSEO Services
SEO Agency in Austin.
Explore SEO ServicesSocial Media Marketing
Social Media Marketing Agency in Austin.
Explore Social MarketingIT Support Solutions
IT Support & Maintenance Services in Austin.
Explore IT Support
IT Support Solutions Case Studies
Proven IT Support Solutions Results
Selected production products delivered with verified performance, responsive UX, and scalable architecture.
HIPAA Compliant
99.9% Uptime
Real-Time GPS
Zero Latency
Have questions?
Austin — common questions
Do you work with businesses in Austin?
Yes. We work remotely with clients across the United States, including Austin and the wider Texas area. Everything runs over video calls, shared boards and weekly demos, so you see progress without anyone needing to be on site.
How do you handle the time difference with Austin?
Our team is online 23:30–08:30 Austin time, which leaves a short daily window that we cover with a scheduled call slot and asynchronous updates. Anything urgent outside those hours goes through WhatsApp.
What does a website or app cost for a Austin business?
Scope sets the price, not the postcode. After a 30-minute call we send a fixed price against a written scope, usually within two working days.
Can you handle SEO and marketing in Austin as well?
Yes. Search, social and performance campaigns are run by the same team that builds the site, so tracking, landing pages and content are set up together instead of bolted on afterwards.
Locations
We also work with businesses in
Nearby cities where we take on projects.
Contact
Building something in Austin?
Tell us what you need. A 30-minute call, an honest read on scope and budget, and a written estimate within two working days.
Registered office
OAW INFOTECH LLP, B-21 Bijnor (Uttar Pradesh), 246701, INDIA